Recent Posts

Protecting Small Businesses!

12/11/2019 (Permalink)

The other day, I was creating a flyer regarding the services we offer in disaster relief. However, it dawned on me that our focus is not only on huge loss jobs. But we also support smaller businesses for any size damage as well. We may have the resources and backing from our national headquarters in Tennessee. But we also have our own means to protect your buildings too!

Here at SERVPRO® or Napa County. We want you to know that any inconvenience, big or small, we are, here to help®.

The History of SERVPRO®

12/9/2019 (Permalink)

A black and white photo with a SERVPRO vehicle in the center and a SERVPRO professional with a woman on the right. The beginning of SERVPRO® Industries, LLC

History:

SERVPRO® industries, LLC's story begins in 1967 when a couple named Ted and Doris Isaacson, decided to create a painting business in Sacramento, CA. Their small business would grow quickly soon after and in the year 1969, it was changed from a painting business to a franchisor of cleanup and restoration. Around this time, they acquired 175 Franchises from the Bristol-Meyers Domesticare Division. The business would continue to grow and now SERVPRO® has been established nationwide consisting of 1,500 franchises. They have also been awarded and ranked #1 consecutively in the Restoration Services category by Entrepreneur Magazine since 2005.

Our Commitment:

With a long history of success in the restoration industry, SERVPRO® of Napa County has a responsibility in the community to provide quality service to help people in their time of need. To proudly represent the SERVPRO® name.

Contact Us:

Need restoration services? Give us a call and one of our professional team members will help you in the right direction. Phone: (707) 226-2181.

Do's and Don'ts If Water Damages Your Home

12/2/2019 (Permalink)

An office building damaged by water. With ceiling pieces on the right and a wet notebook on the left. Water damage at an office

At the moment we are hit with a storm. Here are a few tips you should do and not do in the event that water strikes your home.

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible with by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

 DON’T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

When you want a superb water removal service. Trust the trained technicians here at SERVPRO® of Napa County We work to get your home looking, "Like it never even happened."

 Call 24/7: (707) 226-2181

Choose SERVPRO®

12/2/2019 (Permalink)

SERVPRO logo on a large green container positioned to the right with trees and the sky to the left. The SERVPRO® logo

Choosing a restoration company when a disaster strikes your home is difficult. Who do you trust? Why is my insurance agent recommending this company? With a big decision such as this, we would like to share with you why you should choose us here at SERVPRO® of Napa County. We work hard to establish trust to our clients and communities. Therefore, we value your feedback and are available 24 hours a day and 7 days a week for whenever you need us. When fire, flood, or mold attacks your home, we restore and mitigate damage created by unpredictable natural disasters. When it comes to these services, we want your office or home to look, “Like it never even happened.”

As a trusted leader in the restoration industry with more than 1300 Franchises Nationwide, 79 Large Loss Response Team, and a team of professionals who are highly trained and certified in IICRC (Institute of Inspection Cleaning and Restoration Certification). Which sets the standards for best practices in the cleaning and restoration industries.

Need Service?

Call us here at SERVPRO® of Napa County. (707) 226-2181.

Cleaning Gutters saves Time and Money

11/26/2019 (Permalink)

Cleaning gutters is part of home maintenance and before the rainy season it would be in your best interest to check and clean your gutters from any debris that might lead to a clog.

What you'll need:

  • Ladder
  • Buckets or a tarp
  • Trowel or gutter scoop
  • Garden hose
  • Spray nozzle
  • Wire hooks
  • Work gloves or latex gloves
  • Gutter hardware

First thing you’d want to do is place the ladder squarely and safely on the floor. Then place a tarp or buckets underneath for collecting debris. Put on your latex gloves and then your work gloves to keep your hands dry. Afterwards, grab the debris you can clogging the gutters and throw them to the tarp below or place them in a bucket. The next step would be to use the garden hose with the spray nozzle attached to flush any remaining debris in the gutters. If you don’t see the same amount of water is releasing from the drain, it might mean that you have a clog. In this case you’d want to place the hose at full power from the bottom of your gutter to shoot water in the opposite direction.  The last thing would be to check the gutter and see if it is sloped correctly to remove the possibility of standing water.  

Taking these steps will assure that you have a nice clean flow of water when the rain falls. Here at SERVPRO of Napa County we want to inform you of preventative measures to keep your home from water damage.

If you need restoration services from a leader in the industry with nationwide support. Then call us at (707) 226-2181. We are available 24 hours a day, 7 days a week.

No Job is too Big, No Team is Too Small

11/25/2019 (Permalink)

A white tent with a SERVPRO logo in the front and 1-800-SERVPRO on the side. Many SERVPRO trucks on the left. FASTER TO ANY SIZE DISASTER

SERVPRO® of Napa County are leaders in the fire and water cleanup industry with nationwide support. Including 79 Large Loss Teams and about 1300 franchises of qualified mitigation and restoration professionals. With this massive network of corporate backing we have the resources to help you restore or mitigate damage no matter how big. When the Kincade Fire was active, I was tasked with installing air purifiers inside hospitals and banks to mitigate the exposure of potentially harmful toxins released in the air by the fire.

Need restoration or mitigation services for your business? Give us a call at 707-226-2181, we are always available. 24 hours a day, 7 days a week.

Winter is Coming

11/22/2019 (Permalink)

Top of photo says, "Here to Help" and there is a SERVPRO professional copied 3x holding a flashlight under a crawl space. Here to Help

The rainy season begins.

Taking preventative measures to avoid water entering your home and causing damage is vital to avoid any headache inducing accidents. I just learned that even in California pipes can freeze and rupture leaving your home vulnerable to massive damage. These are a couple of prevention methods to avoid major catastrophe from our rainy season.

Check your pipes.

Make sure that they are well insulated by using electrical tape around foam or any other insulation material around your pipes. For the harder to reach pipes, it is advised to use hot water to run through the pipes to warm them up.

Caulk and seal your windows.

Inspect your home and count the windows that need to be caulked. Having a caulking gun that you can buy at your local hardware store is needed. However, determining what type of caulk you use will determine on your specific home needs. I would recommend asking a professional. Things to consider as well, your timing of the project and the weather conditions. Caulk may take 24 hours to dry and a rainstorm could ruin your progress. Then make sure you clean and remove any old caulk before applying the new caulk. Smooth it out with a popsicle stick or plastic spoon. Then wait for 24 hours and your home becomes better insulated.

Inspect your roof.

This is very important and dangerous if not handled carefully. I would advise hiring a professional to inspect and make any necessary changes to keep water from leaking through your roof. Also note the condition your gutter is in. Remove any clutter to allow the proper drainage of water.

There are many more preventative measures but taking these steps will secure your home a little more than just riding the season out.

For any professional restoration services, contact us here at (707) 226-2181.

SERVPRO® of Napa County

So Fresh, So Clean. Not your typical i-device

11/21/2019 (Permalink)

The Esporta Washing Machine in the center of a warehouse. Esporta iS4000

Introducing our Esporta iS4000

The Esporta iS4000 is a premium washing machine. It is unlike any tradition commercial washing machine in the market due to its unique patented hydraulic spin system that keeps your items safe during the washing process. This machine has the power to restore items that have been damaged by water. Such as: Category 1 (clean water damage), Category 2 (mildly contaminated water grey water), and Category 3 (dangerously toxic black water). The Esporta also removes damage made by heavy smoke or soot. 

What Items Can Be Washed?

A wide variety of items. Such as: bedding, linens clothing, stuffed animals, shoes, hats, belts, purses, leather, furs, helmets, pads, rollerblades, skates, even ceramic items can be cleaned without risk of damage.

Contact Us!

Do any of your items/contents need to be restored? Call us at (707) 226-2181 and one of our professionals will be happy to help!

Ten Things I Needed During a Power Outage

11/20/2019 (Permalink)

The number ten in big black bold font inside of a yellow circle background. Top Ten!

What I Needed During a Power Outage

October was full of unpredictable circumstances. The Kincade fire grew at an exponential rate and endangered our neighborhoods. PG&E had to take drastic precautionary measures by shutting off the power lines to around a million residents of both Sonoma, Napa, and Marin county. Fortunately, we had government support through a declaration of National Emergency which led to the dispatching of firefighters from neighboring cities, counties, and states. These brave people contained the fire and prevented major catastrophe.

The outage was an unfortunate circumstance and there were specific items that I wish I had in my possession to make the experience easier. The next time an outage occurs I want to be prepared and share with you the top ten essential items I needed during a power outage.

Top Ten List:

  1. First Aid Kit: Safety first!
  2. Powered Portable Charger(s): Cell phones or laptops are essential for daily living. Having a communication device during an emergency can be a lifesaver. Also, passing the time online when there is no power can make the process easier.
  3. Batteries: AA, AAA, or a backup battery are useful to power items that require them. Such as a flashlight or have in case you possess items that require batteries. Such as a flashlight, clocks, or radios.
  4. Flashlight: A flashlight is important for visibility at night. During a power outage, it can be difficult to move around. While I recommend having a LED flashlight, any normal light is useful to have.
  5. Gas: During the outage, many people had informed me that they were low on gas and therefore confined to their area until the power came back on or until someone can help them get to a gas station with power to be able to transfer gas back to their vehicles. Having a car filled with gas can also be essential for rapidly evacuating during an emergency.
  6. Cooler: The first thing I thought about during the outage was whether my food was going to spoil since our refrigerator was no longer running. Having a cooler could have erased this worry by transferring the food that would’ve spoiled without refrigeration. Of course, having a cooler alone won’t work in the preservation of your food.
  7. Manual Can opener: Can openers can be a huge aid when you need to open your non-perishable foods.
  8. Ice: This is the trickiest item on the list to have since a fire and outage are unpredictable. Ice does not have a long-life span as it melts easily and without refrigeration or a permanent cold environment, ice is a valuable resource that one needs to get an upper-hand when buying since it is the first thing to go at the grocery stores.
  9. Canned Food or Non-perishables: Being that food is a necessity for survival. Having food that does not perish without electricity can determine life or death. Well at least, that you don’t spend the days starving at least. Food includes: bars, nuts, candies, peanut butter, chips, beef jerky and much more.
  10. Bottled Water: The most important resource to have access to during a crisis. Preferably not stored in plastic but only if needed. Just make sure you don’t leave the bottles unattended in the car with sunlight directly hitting them.

Disclaimer:

This list is intended for short term emergencies and everyone has different needs therefore different priorities. That was my list of ten things I needed during the power outage. Hopefully, it helps. 

Brought to you by SERVPRO® of Napa County

How You Can Help Us Provide A Better Service

11/19/2019 (Permalink)

Two men steam cleaning a dirty carpet with the tagline, We'll make it "Like it never even happened."  SERVPRO® Tagline

At SERVPRO® of Napa County our main goal is to provide an outstanding experience for our clients. SERVPRO® began in 1967 as a painting business and has grown into a leader in the restoration cleanup industry. As a locally owned franchise servicing our community, we have a responsibility to uphold this legacy as a premier cleaning and restoration company. Our team consists of people who live in your neighborhoods and with the training and experience to make your damage “Like it never even happened.”

We know choosing the right restoration service provider can be costly and bothersome, however, we want you to know that we take your feedback very seriously and for us to proudly represent the vision of the SERVPRO® Corporation we would appreciate your input and experience.

Please feel free to contact us by phone: (707) 226-2181.