Recent Posts

Common Causes of Kitchen Fires

5/11/2018 (Permalink)

Fire Damage Common Causes of Kitchen Fires SERVPRO of Napa County (707) 226-2181

The kitchen is the source of many fire hazards because it's where heat, electricity, water and grease come together.  The most common type of fire is the grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and into other rooms of the house.

Common Causes of Kitchen Fires

  • Too high temperature in the fryer
  • Vegetable, more flammable, oils
  • Old, more flammable oil, in the deep fryer
  • Fat deposits in the flue and ventilation ducts
  • Misalignment sprinklers due to equipment moved around
  • Clogged melting links of the sprinklers leading to impaired function

Other types of kitchen fires include oven fire or the microwave.  When a fire starts, keep the door closed and turn off the oven.   The lack of oxygen will suffocate the flames. If continues to smoke like a fire use a fire extinguisher or call fire department.

At SERVPRO of Napa County we are available 24 hours and 7 days a week.  Give us a call at (707) 226-2181.  We can help make any fire damage you are facing and make it, "Like it never even happened!"

Water Damage During the Rainy Season in Spring

5/10/2018 (Permalink)

Water Damage Water Damage During the Rainy Season in Spring SERVPRO of Napa County (707) 226-2181

Spring calls for rain and storms, and for many people that can lead to wet floors or even flooding. Intrusion of water into your home can result in mold growth if left unattended. The best way to control mold growth is to control the moisture. Getting rid of mold completely in a household environment is nearly impossible.

If you find yourself with a soggy or soaked carpet, give SERVPRO of Napa County a call!

We know how to handle your small water damages as well as your large water damages. If you have any questions or need assistance at any hour of the day just dial (707) 226-2181 and we will answer 24/7! We are here to make it Like it never even happened!

Mold Tips

1/22/2018 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Napa County has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Napa County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Napa County has the training, equipment, and expertise to handle the situation.

We are proud to serve our local communities:

  • Napa
  • St. Helena
  • Calistoga
  • American Canyon
  • Rutherford
  • Yountville
  • St Helena

Test your escape plan often

1/8/2018 (Permalink)

  • Practice your home fire escape plan twice a year, making the drill as realistic as possible.
  • Make arrangements in your plan for anyone in your home who has a disability.
  • Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The objective is to practice, not to frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill.
  • It's important to determine during the drill whether children and others can readily waken to the sound of the smoke alarm. If they fail to awaken, make sure that someone is assigned to wake them up as part of the drill and in a real emergency situation.
  • If your home has two floors, every family member (including children) must be able to escape from the second floor rooms. Escape ladders can be placed in or near windows to provide an additional escape route. Review the manufacturer's instructions carefully so you'll be able to use a safety ladder in an emergency. Practice setting up the ladder from a first floor window to make sure you can do it correctly and quickly. Children should only practice with a grown-up, and only from a first-story window. Store the ladder near the window, in an easily accessible location. You don't want to have to search for it during a fire.
  • Always choose the escape route that is safest – the one with the least amount of smoke and heat – but be prepared to escape under toxic smoke if necessary. When you do your fire drill, everyone in the family should practice getting low and going under the smoke to your exit.
  • Closing doors on your way out slows the spread of fire, giving you more time to safely escape.
  • In some cases, smoke or fire may prevent you from exiting your home or apartment building. To prepare for an emergency like this, practice "sealing yourself in for safety" as part of your home fire escape plan. Close all doors between you and the fire. Use duct tape or towels to seal the door cracks and cover air vents to keep smoke from coming in. If possible, open your windows at the top and bottom so fresh air can get in. Call the fire department to report your exact location. Wave a flashlight or light-colored cloth at the window to let the fire department know where you are located.

http://www.nfpa.org/safety-information/for-consumers/escape-planning/basic-fire-escape-planning

Understanding Mold and Our Remediation Process

1/8/2018 (Permalink)

Mold has the potential to cause health effects and can spread through your property in as little as 48 hours. SERVPRO of Napa County understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.

Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.

Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

Emergency Contact - (707) 226-2181

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

SERVPRO of Napa County is “Always Here To Help”

What To Do When A Home Suffers From Storm Related Water Damage

1/8/2018 (Permalink)

When a major storm passes close to the house, the home may suffer water damage that is difficult to repair. There are many things a family can do to begin repairing any destruction, but a certified professional will likely be needed to get rid of any serious health or structural threats. Contaminated storm surges or floods can carry pathogens and become a breeding ground for mold. If allowed to fester, these mold spores can spread throughout the building and become even more difficult to remove. In many cases, governmental agencies could condemn the structure if the microbial threat is too great.

The main reason why a home is sensitive to water damage is because moisture is difficult to detect once the floods recede. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall. Moisture may collect behind the walls, where mold and bacteria may multiply out of sight. If a family reacts quickly enough, clothes and furniture may be saved. However, people must be careful when entering a building that has recently been flooded. Exposure to wildlife and contaminated liquids can result in serious injury.

Before entering a home affected by water damage, make sure the electrical power is shut off. Exposed wires or plugged in devices can electrocute people, resulting in major injury or even death. Also, it’s best to move slowly through the building when re-entering it for the first time. Snakes, reptiles or rodents may be hiding under debris and could lash out and bite suddenly. To protect against wildlife and airborne contaminants, wear protective clothing from head to toe, including a vapor respirator, rubber gloves and eye protection. Also, wear thick boots that can withstand puncturing and animal bites. 

Professional restoration services can quickly identify what items in the home are compromised by water damage. Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. These items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes. A family can prepare for professional cleaning by getting rid of these items before the technicians arrive, but be sure to properly record and itemize the items for insurance purposes prior to disposing. 

Once professionals arrive at the building, they will be able to track down any pockets of excess moisture and remove them. Certified technicians can locate these pockets of moisture using equipment that measures the moisture in hidden pockets and behind tile and other materials that may not feel wet on the outside.  When these moisture pockets are found, the technicians will expose them to air by removing any drywall or other materials in the way. Once the location of the moisture has been determined, the professionals will begin the clean-up process that may include pressure washing the area with powerful detergents. These technicians are also able to speed up the drying process to prevent the growth of any molds or other harmful bacteria. If the professional locate mold or bacteria colonies, they will know how to identify and remove the threat using chemical or mechanical methods.

It’s important for a family to hire professionals that are certified through a reputable organization. Technicians trained in this area know how to find compromised areas and do what it takes to restore them.

Call Today 707-226-2181

SERVPRO of Napa County is “Always Here to Help”

http://www.IICRC.org/what-when-home-suffers-from-water-damage-a-74.html

Safe Flood Clean-up Tips

1/8/2018 (Permalink)

Before entering a building where flood damage may have occurred, make sure it’s safe: check for electrical hazards and structural damage, and use proper protective gear like boots, gloves and respirators. Before you start any construction or repairs, check for common hazardous materials like lead paint and asbestos, which may require help from professional and State-licensed contractors.

Then, follow these tips:

  • Act quickly
    The severity of damage escalates the longer water sits and building components and contents stay wet, so time is of the essence in the aftermath of a flood. In fact, mold will grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours. Have a list of professionals on hand to call, and understand your insurance policy, as some only cover mold damage up to a certain amount, while others don’t provide any reimbursement for mold.
  • Ventilate affected areas to prevent mold growth
    Mold loves moisture and organic materials such as paper or particleboard. In order to mitigate or slow damage, open windows if weather permits and place fans inside of them to keep air moving and maintain moderate temperatures. Work toward the fan as you clean to minimize cross contamination.
  • Assess damage to items and materials
    Assess the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. There are ways to salvage specialty items but the decision on whether to save or trash an item will vary depending on the dollar and sentimental value to the owner. It may not be worthwhile to salvage drywall, carpets and pads, mattresses, pillows, box springs and particleboard. On the other hand, it might be worthwhile to restore costly Persian rugs, leather couches and antiques or heirlooms. Wet clothing and many household fabrics may be salvageable through machine washing, and a 10-minute soak in detergent and hot water, to remove contamination and stains. The IICRC strongly recommends that in water damages where there are contaminants present (e.g., bacteria, sewage, mold) or where small children or immune-compromised individuals are present that an inspection be conducted by an appropriately trained restorer and remediator.
  • Expose pockets of saturation
    Hidden and concealed pockets of saturation need to be opened for cleaning and drying. Layers between building materials hold water that must be discovered and removed or dried. On walls, find the water line and inspect at least a foot beyond it to make sure all damage, wet materials and mold are discovered. Remove and discard the damaged drywall and wet wall insulation. Wet carpets can usually be dried by professionals with the right equipment, but carpet padding, which is like a big sponge, should be discarded. Wood base trim and hardwood can also be saved with the right equipment if they can be accessed and completely dried on both sides. Remember to investigate concealed cavities such as behind walls, in mechanical spaces, under cabinets and furniture, and in crawl spaces.
  • Conduct a thorough cleaning
    Durable, non-porous or semi-porous materials, such as studs and joists, hardwood flooring and vinyl products, can be cleaned with common cleaning products or specialized products with detergents. During cleaning, take care to protect areas that are unaffected by the water or mold. After a thorough cleaning of salvageable materials, a disinfectant solution may need to be applied in case of harmful bacteria from sewage, river water debris or even standing water that has gone bad. Professionals like water restoration and mold remediation contractors and indoor environmental professionals can help you decide what is best for your situation. Once you’ve cleaned the wet materials, conduct another round of cleaning. If you choose to vacuum, use a HEPA-filter vacuum to remove allergens, fine dust and spores.
  • Confirm drying before reconstruction
    In order to prevent dry rot and structural damage, it’s important not to reconstruct or cover wood and other wet materials until the moisture content has been adequately reduced. A water restoration professional can confirm proper drying before reconstruction.

http://www.IICRC.org/consumers/care/water-damage/

Why IICRC Certified Technicians

1/8/2018 (Permalink)

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

Call Today 707-226-2181

SERVPRO of Napa County is “Always Here to Help”

http://www.SERVPROnapacounty.com/company-profile

http://www.SERVPROnapacounty.com/water-damage-restoration

http://www.IICRC.org/consumers/care/water-damage/

Upholstery Cleaning

1/8/2018 (Permalink)

Upholstery cleaning may seem easy enough to do, but if a homeowner hires a group of amateurs to do it, the results may be disastrous. Deep sanitation and debris removal can’t be done with any vacuum, so any company that shows up to the home should have all of the equipment and expertise to do the job right. The best way for a homeowner to check this is to only take on a business that is certified.

There are dozens of sanitation services in every major metro, and finding the ideal fit can take some time. This can be made easier by checking out a database that keeps track of certified upholstery cleaning organizations. The go to place for this is the Institute of Inspection Cleaning and Restoration Certification, or IICRC. The IICRC is the agency that monitors and updates all standards within the industry. They update the guidelines to proper sanitation regularly, and any group that follows them to the letter is doing their job right. 

In addition, the IICRC runs many classes every year that are aimed at companies trying to improve their craft and earn the seal of approval. An upholstery cleaning business can benefit greatly from these classes, and they are easy to schedule in, as they only require a few days to complete. For any group that wants to prove their chops, though, they are extremely important, and by completing them, a company can improve their status in the industry. 

A year after an organization is certified by the IICRC, it can apply for journeyman textile sanitation status by knocking out three classes, including a mandatory upholstery cleaning course. After an additional two years, the business can reach master status by taking another two courses, one of which is for color repair. This means that a master level group of professionals can do more than just make the fabric immaculate, they can also bring it back to its former glory.

Most organizations that have these advanced marks of achievement will advertise them proudly, so finding them should be an easy task. Also, a client looking for a company can use the IICRC’s website to get some handy advice on what to look for in an organization. The site also contains a database that can locate a member in the client’s area.

Another major reason to only take on a certified business is that they are more likely to have specialists that can handle other tasks common to an upholstery cleaning group. These may include carpet sanitation, fire or water damage repair, textile repair or carpet inspection. Often, a homeowner needs several of these services at the same time, so farming them all out to one operation can reduce the price dramatically and abbreviate the time it takes to get it done. 

In short, it is best to stay from companies that look amateurish and lack proper certification. Those that are trained to take care of fabrics will have a cadre of workers that have all attended courses, and are equipped with top of the line machines that are also approved by the IICRC.

http://www.IICRC.org/upholstery-cleaning-t-10.html

http://www.SERVPROnapacounty.com/restoration-training-certifications

http://www.SERVPROnapacounty.com/carpet-upholstery-cleaning

House Cleaning

1/8/2018 (Permalink)

The days of a house cleaner with a mop, bucket and vacuum are over.  Today a professional is entrusted with the care of a home, its furnishings and the health of its occupants.  With the many new materials and surfaces being used in home décor, a professional house cleaner has a much broader range of knowledge than in the past as many of these newer surfaces require specialized care.

In addition to caring for the home and its contents, a professional house cleaning technician helps care for health.  This includes hygienic cleaning, effective sanitizing of surfaces, use of appropriate cleaning agents, and procedures to prevent cross contamination.  A thorough vacuuming with a high-efficiency filtration vacuum is an important contributor to improved indoor air quality.

An IICRC-certified House Cleaning Technician is trained to properly care for homes and health. A consumer who uses a certified professional can confidently trust the cleaning and relax in a clean and healthy home.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (707) 226-2181

http://www.IICRC.org/consumers/care/house-cleaning/

http://www.SERVPROnapacounty.com/cleaning-services